Broker Portal
Using our broker portal to submit applications
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My cases
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Application - General
Application - Decision in Principle
Application - Application form
- What is the pre DIP form?
- What is the live product view?
- Why is my selected product showing as unavailable?
- Why are you showing me a list of products that I can’t have?
- Why can't I manually enter an applicant's address?
- How do I know when my answer has saved?
- What happens if I don’t know what the question is asking me?
- What does the percentage and the green tick mean on the right hand menu?
- Can I answer the questions in any order?
- Why is the last section greyed out?
- When do I need to provide solicitor details?
- What happens if the solicitor the applicant wants to work with is not on Landbay’s panel?
Application - Direct debit mandate
Application - Submission
- What happens after I submit the application form?
- What happens if I realise I made a mistake on the form after I submitted it?
- Why do the applicants have to confirm the application form details are correct and accept the customer declaration?
- How can the administration and valuation fees be paid?
- When will an underwriter start working on my case?
- What payment methods are supported when paying the admin and valuation fee?