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Knowledge Base
  • Landbay
Investors
  • Lending Criteria
    • Loan Requirements
    • Special Edition additional criteria
    • Affordability
    • Applicants
    • Income
    • Property Criteria
    • Property Exclusions
    • Acceptable Tenancies
    • Unacceptable Tenancies
    • Valuations
    • Limited Company & LLP
    • Mortgage Exclusions
    • Legals
    • Insurance
    • LIBOR & BBR
    • Service and SLAs
  • Data & Privacy
  • Investors
    • Retail Investment
    • Innovative Finance ISA (IFISA)
    • Account Access
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      1. Knowledge Base
      2. Investors
      • Lending Criteria
        • Loan Requirements
        • Special Edition additional criteria
        • Affordability
        • Applicants
        • Income
        • Property Criteria
        • Property Exclusions
        • Acceptable Tenancies
        • Unacceptable Tenancies
        • Valuations
        • Limited Company & LLP
        • Mortgage Exclusions
        • Legals
        • Insurance
        • LIBOR & BBR
        • Service and SLAs
      • Data & Privacy
      • Investors
        • Retail Investment
        • Innovative Finance ISA (IFISA)
        • Account Access

      Investors

      Information for our legacy P2P investors

      Retail Investment

      • What’s happening to the retail book?
      • How long will I be able to access my account for?
      • How do I get my money back?
      • My investment money is still in my Classic Account.
      • I’ve not received my funds.
      • Have I lost money on my investment?
      • How do I verify my bank details?
      • How do I get my statements to submit my tax return?
      See more

      Innovative Finance ISA (IFISA)

      • How do I transfer my IFISA to another provider?
      • I have an IFISA, do I get my money back?
      • How long do I have before I have to transfer my IFISA?
      • Is my money in the IFISA still in the tax-free wrapper?
      • Which other IFISA providers do you recommend?
      See more

      Account Access

      • What should I do if I forget my password and PIN?
      • How can I close my account?
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      landbay.co.uk Help Center
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