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LIBOR & BBR
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Retail Investment
Innovative Finance ISA (IFISA)
Account Access
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My cases
Supporting documents
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Application - Direct debit mandate
Application - Submission
Application - Portfolio submission
Other
Existing borrowers
General
Products and BTL Calculator
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Knowledge base
Investors
Lending Criteria
Loan Requirements
Special Edition additional criteria
Affordability
Applicants
Income
Property Criteria
Property Exclusions
Acceptable Tenancies
Unacceptable Tenancies
Valuations
Limited Company & LLP
Mortgage Exclusions
Legals
Insurance
LIBOR & BBR
Service and SLAs
Glossary
Products
Data & Privacy
Investors
Retail Investment
Innovative Finance ISA (IFISA)
Account Access
Broker Portal
Registration
Login
My cases
Supporting documents
Case managers
Application - General
Application - Decision in Principle
Application - Application form
Application - Direct debit mandate
Application - Submission
Application - Portfolio submission
Other
Existing borrowers
General
Products and BTL Calculator
Investors
Information for our legacy P2P investors
Retail Investment
What’s happening to the retail book?
How long will I be able to access my account for?
How do I get my money back?
My investment money is still in my Classic Account.
I’ve not received my funds.
Have I lost money on my investment?
How do I verify my bank details?
How do I get my statements to submit my tax return?
See more
Innovative Finance ISA (IFISA)
How do I transfer my IFISA to another provider?
I have an IFISA, do I get my money back?
How long do I have before I have to transfer my IFISA?
Is my money in the IFISA still in the tax-free wrapper?
Which other IFISA providers do you recommend?
See more
Account Access
What should I do if I forget my password and PIN?
How can I close my account?
