Knowledge Base
Landbay
Investors
Lending Criteria
Loan Requirements
Special Edition additional criteria
Affordability
Applicants
Income
Property Criteria
Property Exclusions
Acceptable Tenancies
Unacceptable Tenancies
Valuations
Limited Company & LLP
Mortgage Exclusions
Legals
Insurance
LIBOR & BBR
Service and SLAs
Glossary
Data & Privacy
Investors
Retail Investment
Innovative Finance ISA (IFISA)
Account Access
Back to home
Knowledge Base
Investors
Lending Criteria
Loan Requirements
Special Edition additional criteria
Affordability
Applicants
Income
Property Criteria
Property Exclusions
Acceptable Tenancies
Unacceptable Tenancies
Valuations
Limited Company & LLP
Mortgage Exclusions
Legals
Insurance
LIBOR & BBR
Service and SLAs
Glossary
Data & Privacy
Investors
Retail Investment
Innovative Finance ISA (IFISA)
Account Access
Investors
Information for our legacy P2P investors
Retail Investment
What’s happening to the retail book?
How long will I be able to access my account for?
How do I get my money back?
My investment money is still in my Classic Account.
I’ve not received my funds.
Have I lost money on my investment?
How do I verify my bank details?
How do I get my statements to submit my tax return?
See more
Innovative Finance ISA (IFISA)
How do I transfer my IFISA to another provider?
I have an IFISA, do I get my money back?
How long do I have before I have to transfer my IFISA?
Is my money in the IFISA still in the tax-free wrapper?
Which other IFISA providers do you recommend?
See more
Account Access
What should I do if I forget my password and PIN?
How can I close my account?
