What is the process if I want to redeem?

  • Please contact our servicing team on 0330 053 6825 or btl@bcmglobal.com to request a redemption statement.
  • Please note that we have a 5-day turnaround time from the point of request, therefore please provide as much notice as possible for us to complete your request.
  • We will provide you with one redemption statement free of charge.
  • If you subsequently need another redemption statement you may be charged a £25 redemption statement fee, payable in advance.
  • A copy of our fee tariff can be found on our website: https://landbay.co.uk/intermediaries/documents
  • Please also be aware that if you are intending to redeem your mortgage without the use of a solicitor, we may require you to provide documents to evidence the source of funds being used.