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Lending Criteria
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Data & Privacy
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Investors
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Broker Portal
- Registration
- Login
- My cases
- Supporting documents
- Case managers
- Application - General
- Application - Decision in Principle
- Application - Application form
- Application - Direct debit mandate
- Application - Submission
- Application - Portfolio submission
- Automated property valuation
- Identity verification
- Other
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Existing borrowers
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Products and BTL Calculator
Whom should I contact if I have a query about my mortgage account?
- You can contact our loan servicing team by calling 033 0053 6825 or emailing btl@customers.landbay.co.uk. Please quote your mortgage account ID.
- Our office opening times are 8:30am – 5:30pm Monday to Friday.
- You can also write to the team at Landbay Partners Limited, PO Box 1090, Ipswich, IP1 9DW