-
Lending Criteria
- Loan Requirements
- Special Edition additional criteria
- Affordability
- Applicants
- Income
- Property Criteria
- Property Exclusions
- Acceptable Tenancies
- Unacceptable Tenancies
- Valuations
- Limited Company & LLP
- Mortgage Exclusions
- Legals
- Insurance
- LIBOR & BBR
- Service and SLAs
- Glossary
- Products
- Product transfers
-
Data & Privacy
-
Investors
-
Broker Portal
- Registration
- Login
- My cases
- Supporting documents
- Case managers
- Application - General
- Application - Decision in Principle
- Application - Application form
- Application - Direct debit mandate
- Application - Submission
- Application - Portfolio submission
- Automated valuation models
- Identity verification
- Other
-
Existing borrowers
-
Products and BTL Calculator
Whom should I contact if I have a query about my mortgage account?
- You can contact our loan servicing team by calling 033 0053 6825 or emailing btl@customers.landbay.co.uk. Please quote your mortgage account ID.
- Our office opening times are 8:30am – 5:30pm Monday to Friday.
- You can also write to the team at Landbay Partners Limited, PO Box 1090, Ipswich, IP1 9DW